Shipping Policy
At Zircala Jewels, we are committed to delivering your orders safely and on time. We aim to process and dispatch all orders as quickly as possible while ensuring proper quality and order verification.
1. Order Processing
All orders are generally processed within 1–2 business days after successful payment confirmation or order verification.
Processing time may vary depending on product availability, order volume, holidays, or additional verification requirements.
2. Shipping & Delivery Time
Once your order has been dispatched, it is generally delivered within 5–7 business days, depending on your location, courier partner, and service availability.
Delivery timelines are estimated and may vary due to:
👉 Public holidays.
👉 Festivals and peak shopping periods.
👉 Adverse weather conditions.
👉 Courier service delays.
👉 Remote or difficult-to-reach locations.
👉 Unforeseen logistical or operational issues.
3. Order Tracking
Once your order has been shipped, you may receive tracking information through email, SMS, or WhatsApp, where applicable.
You can use the tracking details provided to monitor the status and progress of your shipment.
If tracking information does not appear immediately, please allow some time for the courier partner to update the shipment status.
4. Shipping Charges
Applicable shipping charges, if any, will be clearly displayed during checkout before you complete your purchase.
Shipping charges may vary depending on:
👉 Delivery location.
👉 Order value.
👉 Product weight or dimensions.
👉 Shipping method selected.
👉 Applicable promotional offers.
5. Delivery Delays
While Zircala Jewels makes every reasonable effort to deliver orders within the estimated timeframe, delivery dates are not guaranteed.
Zircala Jewels is not responsible for delays caused by courier partners, transportation issues, weather conditions, public holidays, festivals, strikes, natural events, incorrect address information, or other circumstances beyond our reasonable control.
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information at the time of placing an order.
Zircala Jewels will not be responsible for delivery delays, failed deliveries, additional shipping charges, or returned shipments caused by incorrect, incomplete, or outdated address or contact information provided by the customer.
7. Delivery Assistance
If you experience any issue with your shipment or require assistance with tracking your order, please contact our customer support team.
Business Name: Zircala Jewels
Email: info.zircala@gmail.com
Phone/WhatsApp: 8128138382
Address: 421 Varni Plaza, Sudama Chowk, Mota Varachha, Surat - 394101
Website: https://zircala.com/
Our team will assist you with the available shipment and delivery information.